Customer Service Executive (English – Chinese Language)

Mô tả chi tiết công việc

– To respond and ensure the customer enquiries and requests are addressed in a timely manner.
– To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
– To handle customer complaints according to the Company procedures and service standard.
– To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information.
– To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team.
– To assist and back up other team members and provide supports and report to Supervisor.
* Company provides shuttle bus from Binh Duong, Bien Hoa and HCM districts.

Kinh nghiệm/Kỹ năng chi tiết

– College/ Bachelor’s degree.
– At least 02 working years related experience in: Customer Service / Sales Admin / Merchandising /  Pruchasing / Buying Procurement / Order Management…
– Strong written, verbal skills in bilingual English – Chinese.
– Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes., Google…
– Strong in customer service & problem solving skills.
– Willing to work overtime.

Thông tin liên hệ

• Cách liên hệ: Nộp trực tuyến, Gửi kèm File
• Mô tả:– Please send your application by online, email or direct to
• Tên liên hệ: RBIS Vietnam Recruitment
• Địa chỉ: Lot E01 Trung Tam Road, Long Hau IP , Huyện Cần Giuộc , Long An, Việt Nam