Guest Relations Agent (Korean)

Mô tả chi tiết công việc

– Provide professional and differentiated services to customers
– Proactively service customers to leave satisfactorily
– Support customer service to ensure consistent application of company brand standards and service culture
– Work responsibly for all operations in the lobby
– Allocate a room so that customers can be fully satisfied at check-in
– Helping all customers get information about the hotel’s facilities and providing the best personal service

Kinh nghiệm/Kỹ năng chi tiết

– Understanding of the hotel operations process (especially GRO related sector)
– Business standard ability (MS-Office and Opera etc)

– Knowledge of hotel facilities, services, and general knowledge of the area (tourist information, etc.)
– 2-year college graduate, bachelor degree preferred(Hotel management related major preferred)
– At least 1 year of GRO service or Frontdesk, Concierge experience
– Experience in various cultural backgrounds preferred

Thông tin liên hệ

• Cách liên hệ: Nộp trực tuyến, Gửi kèm File, Trực tiếp
• Mô tả:– Please send your application by online, email or direct to
• Tên liên hệ: Phòng HCNS
• Địa chỉ: Lạc Long Quân, Điện Ngọc , Thị xã Điện Bàn , Quảng Nam, Việt Nam